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Why Comprehensive



10 Reasons Why Comprehensive is the SMART Choice of System Integrators & Professionals Worldwide

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Comprehensive Connectivity
Same Pro, Less Dough: The Alternative to "Electronics Company's" High Prices

As Pro AV Integrators know, certain electronics companies (you know who they are) are notorious for grossly over-charging for their cable and connectivity products. They of course do this because they know they've "got you" for their hardware and they are literally banking on you to order their cables and accessories from them too. What the electronics companies don't tell you is that you are overpaying by an average of 30%-40% for that convenience.
Same Pro, Less Dough
Comprehensive Connectivity
A Professional Tested and Trusted Brand Since 1974

Since 1974, Comprehensive has been used by professional systems integrators, I.T. installers, broadcasters, Fortune 1000 companies and other professionals worldwide so you know you are getting the quality and reliability of a Tested and Trusted professional brand. Take a look at who our clients and partners are and you will understand you are in very good company. See some of our clients and partners.
Tested and Trusted Since 1974
Comprehensive Connectivity
Same Day Shipping and Free Product Upgrades

We've been in the Pro AV business since 1974 and one thing is clear: You need it in stock and shipped today. That is why we carry the industry's largest connectivity inventory for same day shipment and we also stock products at distributors like Ingram Micro so our products are never more than 1-2 days away in most cases. And in the rare case we are out of a Comprehensive product, we will upgrade you at no extra charge whenever possible. How many times have the big electronics companies done that for you?
Same Day Shipping
Comprehensive Connectivity
Free Shipping and PartnersPLUS Rewards

Comprehensive also offers PartnersPlus, the most aggressive rewards program in the business. Free freight, generous rebates, white glove service and more, is all yours with no obligation. For more information about PartnersPlus, email us at partnersplus@comprehensiveco.com.
PartnersPLUS Rewards
Comprehensive Connectivity
Experienced Staff You Can Actually Talk To

Comprehensive has the most experienced connectivity staff in the industry waiting to talk with you. Simply dial Toll Free 800-526-0242 ext 1 and speak live with one of our connectivity specialists.
Experienced Staff
Comprehensive Connectivity
State-of-the-Art Online Ordering and EDI Capability

No need to call or fax in your order (unless you want to of course.) Use our state-of-the-art website for fast, easy ordering with the latest features including saved project lists, availability and real time order tracking to name a few. For our larger customers, we also are fully EDI capable so we can make life even easier for you with just a few clicks.
Online Ordering and EDI Capability
Comprehensive Connectivity
Real Time Order Tracking with PackTrack™

There is nothing worse than not knowing where that emergency order is when your whole job depends on it. As part of Comprehensive's Smart Service, you get our state of the art PackTrack system to get real time delivery information at your fingertips 24/7/365. You can also browse your order history and check on returns all right from your desktop, laptop or tablet.
Real Time Order Tracking
Comprehensive Connectivity
Real Time Inventory Availability

We post our product inventory status online so you know before you even order if the product is in stock for immediate shipment. (it almost always is!).
Real Time Inventory Availability
Comprehensive Connectivity
Advance Replacements on Us

We understand the critical nature of systems integration. If you are on site and there is a problem with a unit, there is no time to lose. In those instances, we can send you an advance replacement immediately to get you back up and running and then deal with the return of the original unit afterwards. In many cases, we will even pick up the freight. For more about our returns policy, please visit our Terms and Conditions page.
Advance Replacements on Us
Comprehensive Connectivity
100% Satisfaction Pledge

While some things change, some things stay the same and rightly so. The only reason we have come into work each day at Comprehensive is to please our customers, period. Our business, our careers and most importantly, our families are dependent upon one thing: making you happy and exceeding your expectations. So if for any reason we make a mistake or fail to meet your needs, we pledge to you here in writing we will make it right or give you complete refund shipping and all. No one takes customer satisfaction more seriously than Comprehensive.
100% Satisfaction Pledge